Customer Care
Client Services
At House of Melton, every client relationship is built on trust, discretion, and a shared appreciation for exceptional craftsmanship. Our team is here to guide you through every step of your experience — from sourcing a specific piece to answering questions about provenance and history.
How We Can Help
- Personal Shopping: Looking for a specific designer, style, or era? Contact us and we'll curate options on your behalf.
- Provenance Inquiries: Every piece in our collection is carefully reviewed. We're happy to share available documentation and provenance details upon request.
- Condition Reports: Request a detailed condition report for any item before purchase.
- Returns & Exchanges: Understanding that we have a no return policy, we do stand behind every piece we sell. We want you to purchase with confidence — please reach out to us prior to purchase. We are here to provide you all the information you need to make an informed decision.
Contact Us
We welcome your enquiries and aim to respond within one business day.